cancellation Policy For Iso Standards Toolkits

At ISO Standards Toolkit, we strive to provide you with the best service possible. Please review our cancellation policy carefully to understand your rights and obligations when it comes to canceling your order.

1. Order Cancellation by Customer

  • Digital Products: Due to the nature of our ISO toolkits, which are delivered digitally, all sales are final. Once an order is placed and payment is processed, it cannot be canceled or refunded.

  • Exceptional Cases: If you believe you have placed an order by mistake or have extenuating circumstances, please contact us immediately at [Email Address] within 24 hours of your purchase. We will review your request on a case-by-case basis, but please note that approval of any cancellation is at our sole discretion.

2. Order Cancellation by ISO Standards Toolkit

We reserve the right to cancel your order for any of the following reasons:

  • Product Unavailability: If the ISO toolkit you ordered is no longer available or cannot be delivered due to unforeseen circumstances.
  • Payment Issues: If there are problems processing your payment, such as unauthorized payment or issues with the payment method provided.
  • Order Verification: If we suspect that an order is fraudulent or does not comply with our Terms & Conditions.

In the event that we cancel your order, you will be notified via email, and a full refund will be processed to your original payment method.

3. Modifications to Your Order

Once an order has been placed, it cannot be modified. If you need to make changes, you will need to contact us at [Email Address] within 24 hours of your purchase. We will do our best to accommodate your request, but we cannot guarantee that changes will be possible.

4. Refunds

As our ISO toolkits are digital products, we do not offer refunds once the product has been delivered, except in the case of:

  • Product Defect: If you receive a defective product, please contact us within [number of days] days of purchase for assistance. We will review the issue and, if validated, will provide you with a replacement product or refund.

  • Incorrect Product: If you receive a product that does not match your order, please contact us immediately to resolve the issue.

5. Contact Information

If you have any questions or concerns regarding our Cancellation Policy, please contact us at: